Storacle Support

Need help with Storacle? Having technical issues or questions about data storage monitoring? Our support team is here to help you get the most out of your Salesforce storage analytics.

Get Technical Support

Support Resources

Email Support

support@syndacon.com

Include your organization name and priority level in the subject line

Report Issues on GitHub

github.com/syndacon/storacle/issues

Track bugs, feature requests, and community discussions

Documentation

View Documentation

Installation guides, configuration help, and troubleshooting

Response Times

We prioritize support requests based on urgency

Response times vary by issue complexity and priority level

Common Solutions

Find quick answers to frequently asked questions and common issues.

Installation Issues

Having trouble installing Storacle from the AppExchange? Check permissions and review our installation guide.

View Installation Guide →

Data Not Appearing

Storacle data collection takes time after installation. Check our troubleshooting guide for data sync issues.

View Troubleshooting →

Alert Configuration

Learn how to configure storage alerts, set thresholds, and customize notification preferences.

View Alert Setup →